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Privacy Policy

Last updated: September 2026. How we collect, use, and protect your data.

Who We Are

PulseGivers (pulsegivers.org) is a charitable initiative based in Lahore, Pakistan. Contact: donate@pulsegivers.org

Data We Collect

When you donate: name, email address, and payment details (processed securely — card details are never stored by us). When you contact us: name, email, country, and message. When a patient applies: medical records, identification, and financial information, used solely for verification.

How We Use Your Data

Donor data is used to process your donation, send receipts, and provide patient updates you have requested. Patient data is used only for verification and case publication (with explicit consent). Contact form data is used only to respond to your enquiry. We never sell, rent, or share your personal data with third parties for commercial purposes.

Patient Privacy

Patient stories are published only with explicit written or verbal consent from the patient or their guardian. Medical details shared on the website are limited to what is necessary for donors to understand the case. Patient photos are published only with consent. We protect the identity of minors wherever possible.

Cookies

We use minimal session cookies required for the website to function. We do not use tracking cookies or third-party advertising cookies.

Data Retention

Donor records are retained for 7 years for financial accountability. Contact form submissions are retained for 2 years. Patient application documents are retained for 7 years and then securely destroyed.

Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. Contact us at donate@pulsegivers.org to exercise these rights.

Security

All data transmission is encrypted via SSL/HTTPS. Card payments are processed through a secure third-party gateway. Patient documents are stored in a password-protected directory with no public access.

Changes

We may update this policy periodically. Significant changes will be announced on our website.

Contact

For privacy enquiries: donate@pulsegivers.org